6/10 - Bom
1 de ago. de 2025
Not as expected :(
This used to be our go to hotel. It WAS elegant and felt luxurious. Not anymore. The property has not been kept up.
The lobby area and the patio outside are in need of a good cleaning as are the rugs in the rooms and hallways. The bar in the lobby does not function as a bar anymore and the advertized vending machine, to my knowledge, only contained soda. The hot breakfast no longer exists. Instead there is packaged oatmeal and muffins in plastic or a granola bar. There is not an option of juice, fruit, or anything that is more than the bare minimum of a grab and go breakfast.
The layout of the room we stayed in is a great idea - a living room with a kitchen and a separate bedroom. The furniture in the room's living areas needs a good cleaning (or to be thrown out and replaced). The pull out was very uncomfortable. The coffee table was worn and water stained. The kitchen is not equipped with supplies in the room (as it used to be) but you can request they be delievered to the room. The pot and pan we were offered were teflon and very scratched and ill kept. I had to go back to the desk several times to get dishwashing soap, dish towels for the sink, sheets and piillowcases for the pull-out.
Overall, this was a disappointing stay. We had invited several family members to visit us at the hotel and I felt I had to apologize for the condition of the hotel.
Viajante verificado
Viagem em famĆlia de 2 diĆ”rias
AvaliaĆ§Ć£o de hĆ³spede verificada da Hoteis.com
