Overall, I was very happy with my stay at the Grand Hotel Tien Shan. The staff were generally very friendly and helpful, from the front desk to the spa specialists. The hotel was probably a lot grander in its heyday, and now looks a bit run-down when you look closely, but the feeling is still impressive. My room was spacious and comfortable, but could use a few updates such as a more modern showerhead, with options for mounting it at various heights, and blackout curtains for better sleep. The breakfast buffet was ample and tasty. Gym, pool, and spa area were also excellent, and I only wish I'd taken more time out of my busy sightseeing schedule to enjoy them. The location is also excellent. I would recommend this hotel, though I would encourage a gradual update of the room fixtures and furniture to make it truly excellent.