Upon arrival the guy at the front desk was helpful enough giving me my second room key without my other guest bringing in their ID, what he initially quoted when I asked for a second key. Then I got no instructions as how to find my room, which was pretty far from where I parked my car since I had no idea where I was going! Once I was finally in my room, it was clear that they gave me a room with the two double beds instead of the queens I booked. When I brought this to their attention the following day, they said it was booked as doubles, that there was nothing they could do. Additionally, the bathroom had holes in the door, the remote for the t.v. had batteries that had exploded inside of it, making it unusable, and the tv was mounted in such a way that it was impossible to plug my fire stick in, so the tv itself was rendered useless. My toilet became clogged the first night and when I told staff I was handed a plunger. When I was checking out, I called to say I would be a bit late and was told it was $15 for every hour past check out time. I had hoped since I was given the wrong room, maybe they’d work with me. Nope. I checked out 5 minutes into the second hour after check-out, and they charged me an extra $30. I asked the front desk guy about the beds and if we could maybe knock the fee off because of it and he literally ignored me, acting as though I hadn’t spoken and then started to help another guest. Worst hotel experience I’ve ever had. Zero stars if I could.