The hotel is well located and convenient for exploring Lisbon.
However, the rooms are quite small and equipped with only the bare essentials. In my view, they are not particularly suitable for business travelers. There was hardly any surface or storage space, and I was not able to work properly from the room.
In the first room, I could not even find a suitable place to put my suitcase. After the door of a wardrobe came loose and almost fell on me, I was given another room, which was larger and more practical.
The condition and maintenance of the rooms could also be improved. The floors in both rooms were so heavily stained that I did not feel comfortable walking barefoot.
Most of the staff were friendly, helpful, and accommodating.
However, I also experienced one incident that I found unacceptable. Staff entered my room despite a clearly displayed “Do Not Disturb” sign because they wanted to repair the defective safe. I had to become quite firm before they finally left the room. Privacy should be respected, particularly when a guest has explicitly indicated that they do not want to be disturbed.
Overall, the location is good and most of the staff are pleasant, but the room quality, maintenance, workspace, and respect for guest privacy need improvement.