2/10 - Insatisfatório
19 de dez. de 2025
Upon arrival, I was greeted by a staff member who exhibited unprofessional behavior, making me feel uncomfortable. I was hesitant to request a television remote, as it was not provided in the room. The room's amenities were inadequate, with only one set of towels available. I chose not to interact with the staff member further, as I found their demeanor to be unwelcoming. The room's cleanliness was acceptable, although I found toothpicks on the floor. The mattress was worn and uncomfortable. The breakfast provided was satisfactory, while the pool and spa area was clean and well-maintained. Unfortunately, I experienced a fall in the parking lot due to icy conditions, but I did not feel comfortable reporting the incident to the staff member. I had parked in a convenient location near the sidewalk. There were noise disturbances from a dog in the adjacent room. I checked out a day early and have yet to receive a refund for the unused day. If possible, I would have given a rating of zero stars, as this experience did not meet my expectations.
Ceann
Ceann, viagem em família de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
