8/10 - Muito bom
12 de ago. de 2025
Lovely hotel , but very poor breakfast .
We were checking in at 3pm to get to our daughters wedding for 4.30pm but we were held up on arrival , having to wait 20 minutes for our room which put us under pressure to get ready and leave the room by 3.45pm .
The breakfast was very poor , we met at 10am , there seemed to be a lot of staff wandering around but doing nothing , they did make a table up for 6 people for us but then left us with 5 chairs , 4 lots of cutlery , we had to grab another chair ourselves and ask for cutlery . We then waited 15 minutes for any staff to notice us , we gave up and wandered round the buffet , asking a staff member if we could actually order some drinks . These arrived 15 minutes later rather cold as they had been sat on the bar unnoticed by the staff .
The hot buffet had run out of most foods , we had to ask if or when it would be replenished , there then no plates for the hot food or the cold section , no spoons for the yoghurts , once again we had to keep asking . In this standard of hotel and the price being charged these should be simple things that should be checked regularly by the staff . Very disappointed at the poor and lack of organisation .
Sonia
Sonia, viagem de 1 diária
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