Everything was very bad.
1) There are bed bugs in the room. In huge quantities. Under the mattresses we found poison, which didn’t help: we saw a few bugs on the first night, and by morning realized the infestation was massive. Bedbugs were everywhere — on sheets, headboards, even hair. We were lucky not to be bitten that first night, likely because the bugs had already fed on others. We requested a room change immediately.
2) The staff showed little concern for guest comfort. After asking for a change, we were told that there was only one room. We were first offered a smaller double room, despite paying for a triple. After complaints, we were grudgingly shown another room, which seemed clean — though we suspected it had just been treated. We decided to stay in it. It was worth seeing the administrator's reaction, as if he thought: "finally they calmed down."
3) Breakfast was poor — many items were missing regardless of time. Technically edible, but far from enjoyable.
In the end, even in the new room, we were bitten one night — clear bedbug trails on our limbs. The infestation is likely throughout the hotel. This is a serious sanitary issue, and the hotel clearly avoids dealing with it.
Pros: good view, authentic decor, central location, fair price — but all meaningless when you’re sleeping with bedbugs.
