The hotel is very well located — its biggest advantage is being right next to a metro station, which makes it incredibly easy to get anywhere in Amsterdam quickly and conveniently. There’s even a supermarket directly beneath the building, adding extra convenience. The room we stayed in was spacious, clean, and very comfortable — ideal for relaxing after a full day in the city. Breakfast was another highlight: varied, well-prepared, and abundant, with something for everyone.
However, a few issues need attention. On some mornings, we noticed that a few utensils at breakfast were not properly cleaned. While a minor issue, it impacts the overall sense of hygiene and care.
The most serious problem, however, was that a credit card was stolen from our room. On the day housekeeping came in to clean, we had left the card on the desk. When we returned later that day, it was gone. We searched everywhere and confirmed it was missing after the room had been serviced. This incident raises serious concerns about in-room security and staff oversight.
It’s a shame, because the hotel has strong potential, and most aspects of the stay were great. We hope this feedback is taken seriously and that clear measures are put in place to prevent this from happening to other guests.
