6/10
I received a call when we were two hours away from arrival demanding another payment method by phone stating that my virtual credit card was denied. Caller ID didn't identify the motel so it was difficult to discern if the call was legit. The caller was EXTREMELY difficult to understand as English was his second language. He threatened to cancel my rooms. Due to it being graduation there were no other rooms in the area. This caused undue stress on an already stressful drive. After checking, my Hotels.com booking I verified that the phone call was legit. Everything in our conversation had to be repeated due to the communication issue.
Despite this being a non- smoking facility, both rooms smelled of smoke. One room had heavy tobacco and weed smoke. We requested another room. The manager apologized and accommodated my request.
Floors were a dark colored vinyl and absolutely filthy. I spilled something on the floor and wiped it up with a damp towel and the dirt from the floor made the towel brown like coffee. The bottom of my niece's feet were dirty from walking barefoot on the floor. I tried to upload a photo of the towel but the app has a glitch
Sheets were stained, the upholstered furniture was visibly soiled.
The building was being repaired which made for an early morning greeting of construction noise.
The best thing about the stay was that the staff were friendly and the bed was comfortable but neither would incline me to ever stay at this property again.
Mary
Viagem em família de 1 diária