2/10 - Insatisfatório
2 de nov. de 2025
Very dirty apartment, spots on walls in toilet dust hanging down from the ceiling. Old food in refrigerator from previous renter. The pictures of rooms they show on hotels are NOT the ones you get.
We paid for a deluxe apartment, they gave us a superior room that is half the price of what we paid for. They wouldn’t write back or take our calls. They told us that we could switch rooms, the day after. But never came or called us back. When we insisted to talk to the owner of the apartment, they come and told us we could pack our stuff and leave, if we didn’t like it. With 3 kids and grandparents living with us and no other place to go we were forced to stay. They in the end would give back 20%. Which is far from the double price we paid.
They announced cleaning for every 3 days. Yet no one showed up. So we have the same towels for 5 days and 4 toilet paper rolls for 8 people.
They also announced a sleeping sofa. Yet there was not any.
The renter is so unprofessional, and only thinks about your money. They give no service and should not be able to rent out to people.
Thi Thy Ha
Thi Thy Ha, viagem em família de 5 diárias
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