6/10 - Bom
8 de mai. de 2026
Great location but lacking management details.
We arrived and check in was great. Shortly after we went to dinner. It took longer to get a bottle of wine than our appetizers and when they appetizers arrived we still did not have cutlery. Service was friendly but undertrained for the price point being charged. Sommelier was fantastic and friendly! Waitstaff was friendly but inattentive even on a very quiet evening.
Breakfast was good but egg orders were wrong and items left sitting in the kitchen. Unfortunate that lack of training leaves the restaurant lacking. Food was great.
Room was nice until we looked for a dropped item under the bed and found food left from a previous guest. Housekeeping came after 5pm and work was going on in a room next door until around 9pm. When the room was cleaned a pillow case was placed on the bed with what appeared to be a large chocolate stain on it!
Not what we would expect from a hotel of this price point.
I’d rather pay more and get the quality or pay less and get what this hotel is currently delivering.
Jacob
Jacob, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
