Moon Palace The Grand - Punta Cana - All Inclusive

Categoria da propriedade: 5 e acima
Este hotel de luxo à beira mar possui um campo de golfe e fica perto de Clube de golfe Cana Bay

Escolha as datas para ver os preços

A 10 minutos de carro de Clube de golfe Cana Bay, Moon Palace The Grand - Punta Cana - All Inclusive tem uma praia particular onde você pode aproveitar comodidades como barracas de praia, guarda-sóis e espreguiçadeiras. Divirta-se com 9 piscinas externas e o parque aquático grátis ou, se preferir relaxar, visite o spa e aproveite massagens musculares profundas, aromaterapia e hidroterapia. Casa Macao, um dos 19 restaurantes, serve café da manhã, almoço e jantar. Este hotel de luxo ainda oferece 2 bares na praia, um campo de golfe e um cassino.

Avaliações

7,8 de 10
Boa

Comodidades populares

  • Piscina
  • Café da manhã incluído
  • Spa
  • Traslado de/para o aeroporto
  • Estacionamento grátis
  • Wi-Fi grátis
O preço atual é R$ 2.731
Total: R$ 3.496
inclui impostos e taxas
17 de nov. – 18 de nov.

Opções de quarto

Filtros disponíveis para os quartos
Mostrando 13 de 13 quartos

Grand Superior Deluxe Golf View

8,8 de 10
Excelente
(17 avaliações)
  • Vista para o campo de golfe
  • 59 m²
  • 1 quarto
  • Acomoda 5
  • 1 cama King OU 2 camas Queen

Grand Junior Suite Golf View

  • Vista para o campo de golfe
  • 59 m²
  • 1 quarto
  • Acomoda 5
  • 1 cama King OU 2 camas Queen

Grand Superior Deluxe Ocean View

10,0 de 10
Extraordinária
(3 avaliações)
  • Vista p/ mar
  • 60 m²
  • 1 quarto
  • Acomoda 5
  • 1 cama King OU 2 camas Queen

Grand Swim-Up Suite

  • Vista para o resort
  • 59 m²
  • 1 quarto
  • Acomoda 5
  • 1 cama King OU 2 camas Queen

Grand Governor Suite Ocean View

  • Vista p/ mar
  • 122 m²
  • 1 quarto
  • Acomoda 5
  • 1 cama King

Grand Family Suite Golf View

  • Vista para o campo de golfe
  • 119 m²
  • 2 quartos
  • Acomoda 6
  • 1 cama King e 2 camas Queen

Grand Family Suite Ocean View

  • Vista p/ mar
  • 119 m²
  • 2 quartos
  • Acomoda 6
  • 1 cama King e 2 camas Queen

Grand Presidential Suite Golf View

  • Vista para o campo de golfe
  • 17 m²
  • 2 quartos
  • Acomoda 6
  • 1 cama King e 2 camas Queen

Grand Presidential Suite Ocean View

  • Vista p/ mar
  • 182 m²
  • 2 quartos
  • Acomoda 6
  • 1 cama King e 2 camas Queen

Three Bedroom Villa - Ocean View

  • Vista p/ mar
  • 3 quartos
  • Acomoda 8
  • 2 camas King e 2 camas de casal

Four Bedroom Villa - Ocean View

  • Vista p/ mar
  • 4 quartos
  • Acomoda 12
  • 3 camas King e 2 camas de casal

Three Bedroom Oceanview Rooftop Villa

  • Vista para o jardim
  • 3 quartos
  • Acomoda 8
  • 2 camas King e 2 camas de casal

Four Bedroom Oceanview Rooftop Villa

  • Vista para o jardim
  • 4 quartos
  • Acomoda 12
  • 3 camas King e 2 camas de casal

Propriedades semelhantes

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Informações a área

Mapa
Boulevard Turístico del Este, Punta Cana, La Altagracia, 23000

Nos arredores

  • Clube de golfe Cana Bay - 10 min de carro - 3.4 km
  • Campo de Golfe Punta Blanca - 12 min de carro - 7.3 km
  • Iberostar Golf Course - 12 min de carro - 9.7 km
  • Cocotal Golf and Country Club - 14 min de carro - 13.8 km
  • Praia de Arena Gorda - 15 min de carro - 10.2 km

Opções nos arredores

  • Aeroporto Internacional de Punta Cana (PUJ), 41 min de carro (18,4 mi/29,6 km)
  • Serviço de traslado de/para o aeroporto (sobretaxa)

Restaurantes

  • ‪La Altagracia - ‬14 min de carro
  • ‪Marketplace Buffet - ‬10 min de carro
  • ‪Casa Macao - ‬1 min de caminhada
  • Habibi
  • ‪Quisqueya - ‬14 min de carro

Sobre esta propriedade

Moon Palace The Grand - Punta Cana - All Inclusive

  • A 10 minutos de carro de Clube de golfe Cana Bay, Moon Palace The Grand - Punta Cana - All Inclusive tem uma praia particular onde você pode aproveitar comodidades como barracas de praia, guarda-sóis e espreguiçadeiras. Divirta-se com 9 piscinas externas e o parque aquático grátis ou, se preferir relaxar, visite o spa e aproveite massagens musculares profundas, aromaterapia e hidroterapia. Casa Macao, um dos 19 restaurantes, serve café da manhã, almoço e jantar. Este hotel de luxo ainda oferece 2 bares na praia, um campo de golfe e um cassino.

Tudo incluído

  • Hotel é do tipo tudo incluído. Todas as refeições e bebidas estão incluídas no preço do quarto (algumas restrições poderão ser aplicadas).

Impostos e taxas de serviço

  • Taxas de serviço estão incluídas. Outras gorjetas à critério dos hóspedes são aceitas.

Alimentação e bebidas

    • Todas as refeições no buffet e à la carte, além de lanches estão incluídos
    • Serviço de quarto disponível 24 horas (cardápio limitado)
    • Frigobar no quarto (todas as bebidas incluídas)
    • Dosadores de bebidas alcoólicas no quarto

Atividades terrestres

    • Academia
    • Minigolfe
    • Tênis
    • Clube infantil

Opções de entretenimento

    • Entretenimento e atividades no local
    • Acesso a casas noturnas no local

Destaques

CHECK-IN
15h00
CHECK-OUT
12h00

Tamanho do hotel

    • 1662 quartos

Check-in/check-out

    • Horário de início do check-in: 15h. Horário de término do check-in: a qualquer momento. 
    • Idade mínima para check-in: 18 anos
    • Horário de check-out: meio-dia.
    • O check-out tardio está sujeito a disponibilidade

Instruções especiais para o check-in

    • A equipe da recepção vai receber os hóspedes no momento da chegada.
    • O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.
    • A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Requisitos de check-in

    • É exigido cartão de crédito, débito ou depósito em dinheiro para cobranças extras
    • Um documento de identidade oficial com foto pode ser solicitado
    • A idade mínima para check-in é de 18 anos

Crianças

    • Sem berço/cama infantil
    • Serviços supervisionados para crianças grátis
    • Recreação infantil grátis

Animais de estimação

    • Animais de estimação não são aceitos
    • Animais de serviço são aceitos

Internet

    • Wi-Fi grátis nas áreas públicas
    • Wi-Fi grátis nos quartos (velocidade: 25 Mbps ou mais)

Estacionamento

    • Estacionamento sem manobrista descoberto, grátis no local
    • Estacionamento com manobrista descoberto, grátis no local
    • Estacionamento acessível para cadeira de rodas no local
    • Estacionamento com e sem manobrista limitado no local.

Traslados

    • Serviço de traslado de/para o aeroporto mediante solicitação (disponível 24 horas)*

Outras informações

    • Áreas designadas para fumantes

Avaliações

Avaliações sobre Moon Palace The Grand - Punta Cana - All Inclusive

7,8

Bom

8,4

Limpeza

8,0

Comodidades

8,0

Serviço e funcionários

8,0

Condições e instalações da propriedade

Avaliações

Avaliação verificada

6/10 - Boa

O hotel está inacabado, muitas obras em andamento. Ficamos em um quarto ao lado do predio em construção, o que nos rendeu uma varanda cheia de pó o tempo todo. Os funcionários são incríveis, sempre tentando dar o melhor, porem ainda bastante confusos com protocolos. Será incrível, mas eu só pensaria em retornar em uns 2 anos para que tudo esteja em seu devido lugar. O hotel não deveria estar aberto ainda.
Avaliação verificada

10/10 - Extraordinária

Excelente hotel, lo recomiendo al 100 %
Avaliação verificada

10/10 - Extraordinária

Awesome hotel for family vacation
Avaliação verificada

8/10 - Muito boa

Personnel super et bonne nourriture. Bonnes activités pour les enfants/ado.
Avaliação verificada

6/10 - Boa

Apenas tienen 4 meses que abrió el hotel, las atenciones de los empleados fue buena, pero manager y otros staff fue pésima,
Avaliação verificada

10/10 - Extraordinária

Excelente hotel demasiado bueno,
Avaliação verificada

10/10 - Extraordinária

Mi estancia fue excelente la atención espectacular. Una grata experiencia, recomendada!’nn
Avaliação verificada

10/10 - Extraordinária

Very beautiful and fun resort! Lovely and helpful staff. We look forward to our next stay.
Avaliação verificada

8/10 - Muito boa

This property will be excellent once construction is complete
Avaliação verificada

10/10 - Extraordinária

Excelente hotel a pesar de no estar terminado
Avaliação verificada

6/10 - Boa

It’s an amazing hotel but they reallyyyyy neeeeed work in the Dominican employees and the beach was reallyyyy bad.
Avaliação verificada

10/10 - Extraordinária

El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,
Avaliação verificada

2/10 - Insatisfatório

Me vendieron el hotel como terminado y le falata más de la mitad por hacer
Avaliação verificada

4/10 - Aceitável

I came here for a wedding and I would never, ever recommend this resort because: 1. Food was terrible or very average. I had better sandwiches at 7-11, my creme brûlée was soupy/just milk, and room service food tasted cheap (esp the pizza and chicken soup). Honestly, the worst dining experience I’ve ever had. 2. The staff seemed VERY inexperienced. Some were even rude (Santiago especially). They couldn’t help my group get their resort credits, they couldn’t point me to a manger to speak with, one bartender couldn’t make a simple mojito, and a worker in the store asked us to get her a free sandwich from the cafe because the resort doesn’t allow them to eat there. 3. The whole experience felt like a big scam. Salesmen kept trying to push me to book a future trip after I repeatedly told them to leave me alone. And the resort credits barely got you anything at the resort — just spa and excursion services that I didn’t want. 4. My shower smelled terrible, like mold and mildew. I would encourage folks to go anywhere else besides this resort. The “all inclusiveness” isn’t luxury or high quality at all.
Avaliação verificada

8/10 - Muito boa

The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are great! Our favorite spot was Nativo cafe!!
Avaliação verificada

6/10 - Boa

La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde.
Avaliação verificada

4/10 - Aceitável

This resort might be very nice in 2-3 years. Might. It is beautiful and luxurious but a long way from being 100% complete. Food is below average at best. Staff is just not even close to being able to provide the service one would expect from a luxury resort. The training is years off. This resort could be one of the finest in the DR. But it has a long way to go and I hope they succeed. I’d wait 2 years to give it a try
Avaliação verificada

6/10 - Boa

Was problem wire ac Was insects on bad And cockroaches in room Overall the hotel is great
Avaliação verificada

2/10 - Insatisfatório

Construction is going on there! Do not waste your time and money!
Avaliação verificada

4/10 - Aceitável

The property was always dirty with lots of bugs and dust and staff didn’t clean well. The beds would get fixed in the room but nothing else would get cleaned or restocked. Hallways weren’t vacuumed, elevators would have dirt and liquid on the floor and staff were rude at times. There weren’t much food options for sea food, so if you don’t eat meat or chicken you don’t have many options.
Avaliação verificada

8/10 - Muito boa

This hotel has a lot of potential, but definitely not ready yet. I believe that it needs at least 6more months in order to be acceptable at the expected standards. Now, don’t get me wrong, if you get a good deal and go knowing that is not going to be the full experience as we did, you will have a great time. The service is very good, the drinks and food are excellent and the amenities that are ready are also very nice. The spa is great. Its has a lot of pools, plenty of chairs, and pool beads. The kids pools and water parks are great, same as kids club. No nights shows or special activities yet. Half of the restaurants are open. The French and Greek are the best. Room is very spacious and amenities are excellent but still some construction views and some construction dust surrounding them. The hotel have premium licor and food quality is high. I believe it will be the best hotel in Punta Cana in 2027.
Avaliação verificada

6/10 - Boa

It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open.
Avaliação verificada

10/10 - Extraordinária

I loved this hotel and will definitely return once the resort is fully open. The resort is beautiful, modern, and very convenient. One of my favorite things was that the restaurants and entertainment areas are air-conditioned, which makes a huge difference compared to many other resorts. I also loved that there are plenty of bars throughout the property, so you never have to wait long for a drink. The golf carts that shuttle guests to the beach were another great convenience. As for the downsides, we called room service twice to request coffee pod refills, but they never arrived. We also had an issue with our concierge, Ruben. He told us he had booked one of the restaurants for a birthday celebration, but when we arrived, we discovered that no reservation had been made. Thankfully, the restaurant manager stepped in, resolved the situation, and made up for the inconvenience, which we truly appreciated. Overall, it’s a beautiful resort with plenty of activities and amenities. Once all of the facilities are fully open, I think the experience will be even better. Despite the few issues we encountered, we had a wonderful stay and look forward to coming back.
Avaliação verificada

6/10 - Boa

Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales
Avaliação verificada

2/10 - Insatisfatório

The property itself was beautiful, and our room was clean and comfortable. However, the level of service and treatment from several staff members significantly impacted our overall experience. As a father traveling with my wife and two daughters, I was disappointed by the lack of professionalism, courtesy, and customer service throughout our stay. On multiple occasions, staff were rude or dismissive when we requested assistance, often responding with attitude rather than support. One concerning incident occurred at the Wired Lounge, where a staff member told my family they had to leave because my 13-year-old daughter was wearing a cover-up. After it was clarified that there was no dress code violation, no apology was offered for the way she was approached or made to feel uncomfortable. The individual was not wearing a name tag, and when we raised the issue with Public Relations, he could no longer be located. At the FlowRider, my children were waiting in line in the sun when another guest, who had been sitting in the shade, approached them and said they could not go because it was his turn. When I later spoke with my children, the guest became confrontational. The staff member overseeing the area did not de-escalate the situation and instead sided with the guest. The concern was not only the person, but also the inappropriate manner in which my children were addressed and the staff’s handling of the situation. I hope management takes this feedback seriously.