A equipe da recepção vai receber os hóspedes no momento da chegada.
Se você planeja chegar após 23h30, entre em contato com a propriedade antes da sua chegada, usando as informações contidas na confirmação da reserva.
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
7,4/10
Limpeza
8,0/10
ServiƧo e funcionƔrios
6,4/10
Comodidades
6,8/10
CondiƧƵes e instalaƧƵes da propriedade
6,8/10
Cuidado com o meio ambiente
AvaliaƧƵes
2/10 - Insatisfatório
13 de set. de 2025
Stephanie
Stephanie, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
13 de set. de 2025
Great grounds
We were surprised by the grounds and found the grounds very inviting and the room was very clean.
Kari M.
Kari M., viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
13 de set. de 2025
Donna
Donna, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
10 de set. de 2025
Akia
Akia, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
7 de set. de 2025
In need of repair
Several things didn't work, were broken and or poor condition. It's no frills, but even basic things are in need of repair.
Troy
Troy, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
6 de set. de 2025
Scott
Scott, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
31 de ago. de 2025
LOVE this place!
Came to swim and everyone was very nice and helpful and the pool was clean and open all night. I want to be able to come swimming here every day... If that can be made possible, please let me know. ššš¤
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
25 de ago. de 2025
james
james, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de ago. de 2025
Axel
Axel, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
24 de ago. de 2025
Best hotel ever
Really nice and peaceful, they have good food and amazing service, all the staff is super nice and helpful. Any questions you have theyāll answer and they have 24 hour front desk service
Kennedy
Kennedy, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
17 de ago. de 2025
Staff were nice and helpful. The bed was soft and comfortable. The shower was hot. The bathroom seemed dated. It met my needs
Scott
Scott, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
15 de ago. de 2025
Smelled like a casino, outdated furniture, dirty curtains, and fridge didnāt work
Johnny
Johnny, viagem de negócios de 3 diÔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
15 de ago. de 2025
Amazing
Absolutely a hidden gem in Bakersfield. Will come back for sure!
Sequoyah
Sequoyah, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
12 de ago. de 2025
DO NOT STAY HERE
Apparently the tv was operable due to no cable or wi fi available for guest due to ātechnical difficulties ā it was not resolved throughout the stay. In addition we woke up full of bug bites that we ended up in ER shortly after. Horrible experience!!!
Summer
Summer, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de ago. de 2025
Demetrio
Demetrio, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de ago. de 2025
David
David, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
12 de ago. de 2025
Tonya
Tonya, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
11 de ago. de 2025
Jose
Jose, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
11 de ago. de 2025
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
8 de ago. de 2025
Bad hotel not happy with stay
The ac was noisy and did not cool the room. We booked an accessible room but the room that we got was not accessible. No elevator and they were giving us room on second floor. They said that breakfast is available but it was made to order and restricted. Very bad experience.
Goutam
Goutam, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
31 de jul. de 2025
Terrible customer service
I booked a business trip for three of my employees through and was only given the option to put one name in. Unfortunately circumstances changed and the employee who I was able to list did not go on the trip. The hotel staff refused to allow either one of my other adult employees to check into the room I booked and refused to let me change name even though I booked and paid for the room and my card was on file. They would not help with a resolution and insisted I could only get help through the booking company. I had to pay for a second room for them to be able to stay because they refused to help with a resolution. I contacted the booking company to cancel the other room and get a refund and was told they have to contact and get approval from the hotel.
I finally got a response that the booking company was unable to reach the hotel so they canāt approve a refund.
I am severely disappointed with the hotel and am frustrated with the lack of resolution as I have never had an issue with any booking through hotels.com in the past.
I do not recommend this hotel
Viajante verificado
Viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
30 de jul. de 2025
Taking a breather.
Very convenient location, found lots of things to do close by. The cafe and lounge were amazing. The front desk staff were very helpful and informative regarding things to do in Bakersfield. The pool and hot tub (although the hot tub could have been warmer) were like being in a tropical setting! Loved our stay, would definitely come back.
Jessica
Jessica, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
28 de jul. de 2025
Looks like luxury, but Far from it
The bed was extremely uncomfortable for a hotel bed, felt like springs were poking me. It didnāt feel clean and the bed only starts with a small bedsheet and there is a heavier blanket in the closet, but it smelled dirty, so I chose to throw on sweatpants and a hoodie. The part of town it is located in was not the best at all, but luckily they have a gated lot that was just about empty when we arrived. I was excited to swim in the pool since it looked nice in photos, but it was extremely dirty. The shower was clogged up, so I was standing in water very shortly after I started showering.
The lady at check-in was amazing, sweet, and helpful though. Sheās the reason I didnāt leave the lowest review possible.
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
27 de jul. de 2025
1st time staying at Hiltop Hotel
I was impressed by the wonderful way the staff went out of there way to help with 1st time check in. Again thanks for the helpful and professional help. I will definitely stay at Hiltop Hotel again.
Robert
Robert, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de jul. de 2025
Stay in the compound. Downtown Bakersfield can be a bit sketchy, hotel has nice and accommodating staff. Hotel and rooms clean and affordable. Only criticism is the showers flood the bathrooms after use. BUT theyāre great rain showers