Very nice room but when I arrived (at 2:00 a.m.) and started my own cleaning of the bathroom there was a blue terry cloth rag in the toilet (I have pictures) as if a cleaner dropped it and left it there.The front desk girl, who was very apologetic, after 20 min. had to come herself and remove it.The same day when daylight broke my son who has allergies to dogs and dust started to wheeze, cough and sneeze. I couldn’t figure out why. He had an early game so we left and when we returned and opened the blinds, we see the room was filthy with dog hair, dust, crumbs of food all over the floor, under the bed and under heater.The chair at the desk had a stain as if the previous guest spilled juice and didn’t clean it. The green reclining chair also had a stain on the leg lift part. I have pictures. My black tights even had dog hair on them. I proceeded to talk to the front desk person (Hispanic male) who informed me no one was available to clean; ridiculous. He stated they were at full capacity and no other rooms. He offered me towels and I had to use my own cleaning products I traveled with to HAND MOP the floors, clean both chairs and wipe down counter and stove top. This room was definitely not cleaned in a month. Only the linen and towels seemed to be changed. The money back he offered was not merely enough to make up for the lack luster service and cleanliness. I am not one to complain and leave reviews, but this is the worst experience I ever had and I travel every other month.