Weekend family trip to Houston. Check in Friday, check out Monday. Total 3 rooms, 4 adults, 1 teenager, 2 toddlers, and an infant. Initial night there, we decided to eat at the "full service restaurant" that they raved about on their page and signs around the hotel. There was ONE person running the whole thing. Bar, service, kitchen, took him 10 minutes to come out, and he grabbed menus while telling us why we shouldn't eat there "its expensive, we have little kids, and a hamburger by itself is 17.00 no fries on and on, (despite sign on the tabel that said kids eat free) so we left and ordered pizza.
The room had no bathtub so had to wash toddler and infant in the sink. Waterbug also in attendance in our room :/ AC worked well so reason for 2 stars. Hard beds.
Breakfast was okay, but it ran out quickly, and took forever to bring new out. Typical hotel box eggs, bacon swimming in grease, sausage, pancake, yogurt, cereal options, and juice, coffee, milk, fruit and pastries.
3rd night after a long day out we wanted to relax by the pool. Got there around 8 and the smell of chlorine was horrific. Front desk said it was still open and opened the outside door to get fresh air in. Electricity went out in the whole hotel for about 5 minutes, husband was trapped in elevator, hot tub was broken, and the same worker from the restaurant came and said "yall know this is closed right? The hot tub is broken and i dont know when the pool was cleaned. We left. Go elsewhere!
