Holiday Inn Express & Suites El Paso Airport Area

Unfortunately, this was the 3rd Hotel we booked during our passing of El Paso we decided to bunk here after the first two bookings ended in failure. The check in was very slow the attendant was not at the reception desk and we had to wait. After, we checked in we were faced with a new problem the room booked was a king size and only one bed, although our reservation clearly stated there were 4 in our party 2 adults and two kids. When we complained the initial response was sorry but that’s was booked and there’s not another available but they did offer a roll away bed. We were tired so ended up taking what they had. At the end, we ended up getting two roll away beds which made the stay more tolerable. We appreciate the effort and understanding of the young man working that night, kudos to him. The rooms were clean and the stay included a full breakfast, unfortunately we were pressed for time so left before breakfast which started at 7.

Patking was a nightmare, drove around 1/2 hr looking and ended up parking accross the street in front of a pizzahut, thank God i wasn’t towed. I’ve been to 4 other holiday inn express from Norfolk to Arkansas, Dallas and El Paso and this one had the worst breakfast, all the others were on point. It was clean and the staff were polite but it needs a decent manager cause it missed the mark set by the others

Very nice place to stay. Breakfast was good. Rooms are clean. Very nice staff. I would stay again.