2/10 - Insatisfatório
26 de out. de 2025
Disappointing
I was quite disappointed with my stay at this property.
Cleanliness: The bed sheets and some pillowcases were stained, the shower had hair from a previous guest, and the dining chair wasn’t clean.
Noise: My room was next to the waste chute, so there was constant loud banging whenever someone used it. The soundproofing was poor, and I could clearly hear noise from the hallway. The hotel manager confirmed to me all rooms were the same.
View: The photos online were misleading — they showed views of the Twin Towers, but it proved such view wouldn’t be possible, even from one of the higher floors.
Service and Security: The front desk wasn’t very helpful, and I was uncomfortable that my passport photo was taken and shared in a WhatsApp group.
Overall, the stay didn’t meet expectations, especially regarding cleanliness, noise, and guest privacy.


Richard
Richard, viagem de 3 diárias
Avaliação de hóspede verificada da Hoteis.com



































