At first, the hotel seemed charming and had the appeal of a small boutique property. However, our experience quickly went downhill. The building is quite old, the rooms are small, and the entire hotel had a musty, damp smell that made the stay uncomfortable.
The continental breakfast was very limited, and it was disappointing that the room did not include basic amenities such as a safe or a small refrigerator.
We also had a major issue with the front desk staff. The young woman at the desk argued with us about our room type — we had booked a premium room (which is supposed to be larger), but she insisted on placing us in a smaller one while still charging the higher rate. After several frustrating calls with Expedia, it was finally confirmed that we were correct. Only then did she contact her manager and admit the mistake.
The entire situation was handled poorly and left us feeling unwelcome. Overall, I would not recommend this hotel and will not stay here again. Very disappointing experience.