2/10 - Insatisfatório
23 de nov. de 2025
This stay was extremely disappointing and felt completely misrepresented. The photos on Hotels.com show a modern, bright, renovated apartment. What I actually received was a very old and dated unit with worn furniture, cheap fixtures, and kitchen appliances that look decades old. The difference between the listing and reality is unacceptable.
Privacy was another major issue. The balcony directly faces several neighbouring balconies, and people can see straight into both the living room and bedroom whenever the blinds are open. The only way to have privacy is to keep the blinds fully closed, which blocks all natural light. None of this is mentioned in the listing.
I raised these issues with the property and asked for some form of compensation or a solution, but I was completely refused. No upgrade, no partial refund, not even an attempt to acknowledge the discrepancy between the advertised room and the one I was given.
For the price I paid, this was not remotely worth it. The property should update its listing to reflect the actual rooms and stop misleading guests. I would not stay here again and cannot recommend it.
James
James, viagem de 8 diárias
Avaliação de hóspede verificada da Hoteis.com
