2/10 - Insatisfatório
8 de jun. de 2025
Too many crawly things to sleep
The staff were all friendly, and this is in a safe area with some scenic surroundings. The issues far outweighed the nice features, though.
Good qualities included nice folks at check-in, clean bedding and towels, nice-white comforter and comfortable mattress. The back balcony (shared balcony with full row of rooms) in the luxury valley view area has a lovely morning view - trees, elevation, a small pond and plenty of pleasant birds in the trees.
Issues included dozens of insects (two types of ants, earwigs, small flies, beetles) and arachnids (three types of spiders, and centipedes) invade the bathroom at dark - some making their way down the hallway to the master suite. Add to that worn furniture (some tears and stains) poor cleaning - mopping does not get the corners, and intense smoky odor (someone likely put the fireplace on at some time and didn't use the fan - but it was challenging on the sinuses). I tried to pretend I was camping and curled up in my sleeping bag on the bed... not restful. They can fix this, and I hope they do. The property itself has so much potential, and they were nice. The fella was not surprised when I mentioned a bug issue when checking out. At almost $300 a night - AVOID (at least until they hire a real exterminator and clean).
Wendy
Wendy, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
