Website tells you to download app for room key, but staff told us it doesn’t work, so an extra, unnecessary step. Original room’s thermostat wasn’t working, so the staff were helpful in quickly moving us to another room. They were very accommodating throughout the stay. HOWEVER, this place was quite noisy because the restaurant had a door the banged whenever any worker went in/out, which was frequent. Additionally, the next room over came back with a group of people and cranked up music at midnight. The staff were quick to respond to our complaint, but the large group was left to stay in the room, which was still loud and disruptive for the following few hours. I hesitated to book given the environment surrounding this spot, but went off the good reviews. While staff was great, the surrounding noise is something to consider when booking, especially on a weekend.
