The first unit was utterly disgusting. The sheets were filthy, and the fridge was filled with dead bugs. It was a horrifying and unpleasant experience.
The second unit we were moved to was not much better. The sheets had small stains that we decided to ignore since it was already late and we didnāt want to move again. However, when we went to hang our clothes, we discovered that no hangers were provided.
To make matters worse, the place smelled like cigarettes. We went to the balcony and found four cigarette buds.
To top it all off, the towels were wet and stained. They were absolutely awful. Additionally, there was no information about the pool. I had to call to get access just to be able to enter, which should have been provided from the very beginning.
After sending multiple emails and messages, no one seemed to care about our complaints. We had to go buy towels from HEB just to shower.