Os hóspedes vão receber um e-mail dentro de 48 horas antes da chegada com as instruções de check-in e serão recebidos pela equipe da recepção quando chegarem à propriedade
Aceita apenas animais de serviço (animais de estimação não são permitidos)
Tigelas de comida e Ć”gua disponĆvel
Acessibilidade
Se vocĆŖ tiver solicitaƧƵes de acessibilidade especĆficas, fale com a equipe da propriedade usando as informaƧƵes contidas na confirmação da reserva.
Elevador
Largura da porta do elevador (centĆmetros): 99
Isolamento acĆŗstico
AcessĆvel para cadeira de rodas (pode haver limitaƧƵes)
Estacionamento acessĆvel para cadeira de rodas
2 vagas de estacionamento acessĆvel para cadeira de rodas no local
BalcĆ£o de recepção acessĆvel para cadeira de rodas
Altura do balcĆ£o acessĆvel para cadeira de rodas na recepção (centĆmetros): 81
Detector de monóxido de carbono não informado. O anfitrião não informou se a propriedade tem detector de monóxido de carbono. Leve um detector portÔtil com você na viagem.
Detector de fumaça não informado. O anfitrião não informou se a propriedade tem detector de fumaça.
InformaƧƵes gerais
380 quartos
25 andares
1 edifĆcio
Ano de construção: 2010
Quartos conjugados disponĆveis
MONETIZATION_ON
Taxas e polĆticas
Extras
O check-out tardio pode ser organizado mediante o pagamento de uma taxa extra (sujeito Ć disponibilidade).
A acomodação dispõe de quartos conectados/adjacentes, que estão sujeitos à disponibilidade e podem ser solicitados entrando-se em contato com a acomodação pelo número indicado na confirmação da reserva.
O anfitrião não informou se a propriedade tem detector de monóxido de carbono. Leve um detector portÔtil com você na viagem.
O anfitrião não informou se a propriedade tem detector de fumaça.
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Good option in a very good location. Spacious room and clean.
Viajante verificado
Viagem de 3 diƔrias
8/10
Flavia
10/10
Viajante verificado
Viagem de negócios de 4 diÔrias
8/10
Great location and helpful staff.
Viajante verificado
Viagem de 1 diƔria
6/10
AKIRA
Viagem de negócios de 3 diÔrias
10/10
Mandi
Viagem em famĆlia de 1 diĆ”ria
10/10
Excellent hotel close to cbd mcg and theatres
Simon
Viagem de 2 diƔrias
8/10
Good location. The main photo of the hotel in the image shows the hotel before another building went right next door so many of the rooms will not have a view. Had all sorts of issues with the checkin process. The reception staff did not understand anything about the hotels.com/Expedia gold offer they marketed, and didn't believe me. Spent ages speaking to the counter, and the marketing/reservations team need to communicate better with the reception staff- starting with some better training. Finally got to a room and the Aircon shorted turning on and off again. A handyman turned up to clean the switch saying it's a common problem in this hotel but now should be ok. Then I returned to the room later on and the same problem. Spoke to reception and got moved to a new room. The apartments are nice with good kitchen the real issue here is the poor reception with poor training. Lot of room for improvement here.
Angus B
Viagem de negócios de 1 diÔria
8/10
Excellent location. Very comfortable apartment and bed with plenty of storage and space.
Judith
Viagem de 1 diƔria
10/10
Well located hotel with tram stop out the front, room was clean and comfortable
John
Viagem com amigos de 2 diƔrias
10/10
Great location, walking easy to everything, or tram at your doorstep. Very quiet and comfortable rooms, great view. Highly recommend and will stay next time in Melbourne
Viajante verificado
Viagem de negócios de 6 diÔrias
10/10
Aaron
Viagem de negócios de 1 diÔria
10/10
Close to all attractions and amenities. Busy Thai restaurant downstairs. The free coffee card was a great bonus
Viajante verificado
Viagem de negócios de 1 diÔria
10/10
we have been here many times before and love the central location and tram outside the door connecting direct to southern cross station and casino area as well as the main shopping and entertaining areas. we couldn't get the TV to sync with our devices so it was free to air or watching on small devices. Not a big deal. We used the pool /sauna which is quite adequate not super hot but OK. If there was 1 downer the bathroom could use a deep clean. Staff were very friendly.
Alan
Viagem de 2 diƔrias
10/10
Large studio room with nice views.
Quiet. Well located. Friendly staff.
Pam
Viagem de 1 diƔria
10/10
Friendly staff great location
Lesley
Viagem com amigos de 1 diƔria
10/10
Julie
Viagem de negócios de 1 diÔria
6/10
I used to stay at Citadines in Japan and Singapore which were great experiences. I was expecting similar level of service. Unfortunately it turned out that this one is not as good as expected.
1. The property was not in very good condition. The revocation was very basic.
2. The amenities were very basic. For instancec there is not even hand wash liquid.
3. The service was very basic. There is no automatic daily room cleaning except Tuesday and Thursday. I had to request before 10am if I need a room cleaning. As a result, the amenities were not refilled automatically.
4. On Day 2 (Tuesday) at 8am, I was woke up by a cleaner when I was still in my dream. I feel the cleaner wanted to get his job done without considering the guest. When I complained this to the front desk, I it wasn't taken seriously.
Overall it was not a satisfactory stay and I will not book this hotel again.