6/10 - Bom
11 de jun. de 2025
Still a long way to go
The first impression has been positive, I choose a Room with corner kitchen and washing machine. The room has been fully refurbished not like the other rooms that are exactly the same of old Hayatt. Then proplems starts popping up one ofter the other... with 288 Aud the bottles of water are complementary only the first day (Additional one, 500ml 2$), unfortunately in the Gymn (where AC is not working all the time and there is no control) the water dispenser was out of service as reported immediately, like the escalator. The pool area is not in the best shape, like the sunbeds, and the NOT Tennis court. The Room cleaning was not operating on Sunday, The washing machine in the room doesent come with free detergent (like 99%of the hotel in Australia) especially hotels that doesnt charge you 288AUD/Night. I didn't try the breakfast bar/dely, but looked to me that neither my colleagues and other guest tried it. The Ac In the room at 20° or at 28° gives the same reault. Staff has been kind and helpfull but this will not change the final result. There are margins to improve, maybe in a future I'll try again, probably when the commercial area behind the hotel will implement shops and activity
Andrea
Andrea, viagem de negócios de 4 diárias
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