4/10 - Razoável
21 de fev. de 2026
1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor.
2. The room safe was broken so we were unable to secure our valuables in the room.
3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests.
4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep.
5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had.
6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo.
Scott
Scott, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
