Talking Stick Resort

Our hotel room and the pool areas were beautiful and clean. The service was perfect. The attached casino is smoke filled all day which prevented us from dining at a few of the restaurants.

We left the room for a day out touring the city expecting our room to be cleaned and fresh towels brought in but when we returned at 3pm nothing was cleaned. I called housekeeping to inquire if we had ro request it daily and she told me no and that they were running behind. For a $25 resort fee charge daily they should've been able to clean the room and supply us new towels and water.

Amazing stay ! Room was very clean , and staff was very kind .

The room wasn't ready for an early check in which is understandable but they never sent me a text when it became available. I waited over 4 hours (20 minutes after the posted check in time) before I finally went back to the desk and found out that my room was available 3 hours prior. I did not get an apology and was told that management would be made aware of the mishap and someone would reach out but I never heard from them. When I got to my room, I found 2 unused syringes in the closet. So I called the front desk and they sent an EMS up to take them. Again no apology for the inconvenience and a manager never reached out to me. Needless to say, I will not be back and I travel frequently to the Scottsdale area for business. They also need a new air filtration system as the casino floor reeks of cigarette smoke. If you want to be like Vegas, step up and have the systems to keep the air clean.

The Talking Stick Resort was one of the best hotels that I have been a guest at. The employees had been friendly and I enjoyed all the accomedations for just one night stay!