2/10 - Insatisfatório
5 de dez. de 2025
Look. Full transparency. I’m being mean for giving this place only 1 star. It is probably an excellent hotel. I honestly don’t know. I didn’t stay there. Quick version is this. I booked a room for Morrisville, PA. To my surprise there are two towns with the exact same name (and spelling) in PA. I needed the Morrisville between Philadelphia and Trenton, NJ. The other one is located by Waynesville, PA (Pittsburgh). On the app you can only tell by one of the Morrisville’s saying Bucks County. So, lesson learned. Always confirm you have the right town via zip code and/or look on a map . The only way to get my $131 back for the night was for the hotel to refund it. They would not. They stuck with hotels.com and Microtel policy. I get it. It was my fault…rules are rules. I just thought that being around Christmas, and it being a honest mistake, they would allow me to have my money back. How much effort does it take to do a refund? Charge me a $20 fee. Give me a future credit. Something. They offered nothing. Just explained to me how to not make the same mistake next time. Greatly appreciated. I’m sure I couldn’t have figured that out on my own. So anyway, buyer beware. Do your due diligence. Pay for the insurance. An extra nine dollars is all it would cost me if I paid for that. So to the staff at that hotel, this isn’t personal. It’s just a review from a guy who does business differently. I stay in hotels over 50% of the year with my job. I will now avoid Microtel. Thank you.
Ian
Ian, viagem de negócios de 1 diária
Avaliação de hóspede verificada da Hoteis.com
