A Masterclass in Total Negligence
If you enjoy the feeling of being systematically violated while paying for the privilege, look no further. Stay at this hotel at your own risk.
The "ambiance" is a charming blend of a freight train roaring through your head every twenty minutes—whistle included—and the unmistakable, pungent aroma of stale dog and cat urine embedded in the carpet. If you manage to ignore the smell, you can relax in a Jacuzzi filled with water so filmy you’ll leave dirtier than you entered.
The real "service," however, starts in the parking lot. After being explicitly told where it was "safe" to park my locked U-Haul, it was promptly robbed. When the police arrived to investigate, the front desk clerk’s contribution to the investigation was a shrug and a literal "I don't know" when asked which guest owned the vehicle. To cap off the incompetence, the staff managed to lose the police officer's contact card.
I filled out a guest incident report, which was treated with the same urgency as a piece of literal trash. I received:
Zero phone calls.
Zero apologies.
Zero accountability.
Apparently, the management believes that being robbed and ignored is a fair trade-off for a subpar free breakfast. If you want your belongings stolen and your dignity shredded, this is the place for you. Otherwise, keep driving.