I would like yo así for a full refund, we got to the hotel and there was no one at the reception, then we got the room two hours later we had no internet, then the power went out, no aire conditioning, no fan, nothing, had to go to the reception no one was there, then I found the chef, he was kind enough to change our room this was at 10:30pm after that 4 hours more and power was out again this was at 2 am mosquitos everywhere no light no air conditioning, no light…. Calls reception no answer… al 7am wanted to shower, no water…. Called reception again a few times after 30 minutes changed my room… thin one had aire conditioning but no water still
I wanted to get a good night sleep and a shower and I couldn’t get any of it
May I get a full refund please?