We recently stayed at Puddicombe House and overall had a pleasant experience. The property has a lot of charm, with beautiful historic architecture and a peaceful atmosphere that makes it a nice place to relax. The staff were friendly, welcoming, and did their best to ensure our stay was enjoyable.
The room was clean and comfortable, although there were a few areas that could benefit from some updates and maintenance. If you're expecting a modern luxury hotel, keep in mind that this is a historic inn with a unique character, which is part of its appeal.
The restaurant offered good food and the presentation was excellent. Service was attentive, though during busy periods there can be a bit of a wait, so it's worth allowing extra time if you have plans afterward.
Overall, I'd recommend Puddicombe House to travellers looking for a relaxing weekend getaway, a romantic escape, or a chance to enjoy a historic property. Go with the expectation of a charming country inn rather than a five-star resort, and you'll likely appreciate what it has to offer.