This hotel could definitely improve its maintenance and overall upkeep. When we first checked in, our room was on the second floor, and even walking down the hallway felt unsafe because there were several soft spots in the floor that made it feel like you could fall through.
Once we got into the room, there was a strong unpleasant odor, so we requested to be moved. The second room didn’t leave a much better impression. It didn’t appear to be thoroughly cleaned or well maintained. The bed was small and creaked so much it felt like it might break. We also had to call a 1-800 support number just to get the TV connected to the internet, which was very inconvenient. On top of that, the shower had poor water pressure, and the hot water was inconsistent.
Overall, this was not a good experience, and I expected much better. With proper maintenance, cleanliness, and a few updates, this hotel could provide a much more enjoyable stay.