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AvaliaƧƵes sobre Holiday Inn Express & Suites Chicago - Oak Forest by IHG
AvaliaƧƵes
9,0
Maravilhosa
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
9,4/10
Limpeza
9,0/10
ServiƧo e funcionƔrios
8,6/10
Comodidades
9,2/10
CondiƧƵes e instalaƧƵes da propriedade
9,2/10
Cuidado com o meio ambiente
AvaliaƧƵes
8/10 - Muito bom
2 de ago. de 2025
Julie
Julie, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
2 de ago. de 2025
m
m, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
31 de jul. de 2025
Zackās is awesome
Rinelda
Rinelda, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jul. de 2025
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
21 de jul. de 2025
Thank to BRI 3-11 from same <3
The room was very clean and comfortable, the the staff there were very respectful and friendly especially "BRI" that works 3-11 also the breakfast there was amazing. Also there were nearby restaurants and the area was convenient, the tv was easy to use Netflix friendly, but the only thing I'd have to nitpick about is the shower water did not stay hot long enough but to the average person it'll be good enough.
Ezra
Ezra, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
19 de jul. de 2025
A great choice of hotel
I searched for hotels several months prior to us visiting Illinois to surprise our aunt. And 1 week before I found this hotel. The pictures online are absolutely on point. The breakfast was extremely good with the variety of choices of foods to choose from. The staff was so nice amd friendly.
Monica
Monica, viagem em famĆlia de 4 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
18 de jul. de 2025
Clean, updated and great breakfast
Clean, updated and great breakfast. Would definitely stay here again
Tim
Tim, viagem de negócios de 3 diÔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
17 de jul. de 2025
Holiday Inn Express
Housekeeping spoke no English there were no signs in Spanish. You have to go to the desk to ask for room service. One day housekeeping entered my room and I never asked for service . They did not provide service there were no reason to enter my room .
Renee
Renee, viagem em famĆlia de 6 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
8 de jul. de 2025
Joy
Joy, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
7 de jul. de 2025
The Best!
This was one of the best stays at a hotel Iāve ever experienced in my life time really great staff friendly helpful amazing people wonderful staff itās truly a blessing to have a team with great personalities and customer service will be back again
Shantel
Shantel, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jun. de 2025
LaRhonda
LaRhonda, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
23 de jun. de 2025
Nicole
Nicole, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
23 de jun. de 2025
Good Day,
I am writing to formally express my disappointment with our recent stay at your hotel.
We booked a room for five guests, including three young children under the age of 10. Unfortunately, our experience was far from satisfactory due to several issues:
The bed in the room was broken and unusable.
The room was only supplied with two towels, despite being booked for five people.
The overall cleanliness of the room was unacceptable. The mirror was dirty and had visible fingerprints on it. We also found hair in the bed, which we had to clean ourselves before putting the children to sleep.
When we brought these concerns to the front desk, we were met with an unprofessional and dismissive attitude.
Instead of resolving the issue, we were told we would need to pay an additional $25 for a portable bedādespite the broken bed and the fact that our booking clearly indicated five occupants.
This level of service and lack of attention to basic cleanliness and hospitality is unacceptable. It caused unnecessary stress and discomfort for our family.
I respectfully request that you investigate this matter and take the necessary steps to prevent this from happening to future guests. Given the condition of the room and the poor service we received, I also believe a partial refund or appropriate compensation is warranted.
I look forward to your prompt response.
Sincerely,
Boris
Boris
Boris, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
21 de jun. de 2025
Clean parking lots fast check in clean room good breakfast
Gerald
Gerald, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
20 de jun. de 2025
Iris
Iris, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
16 de jun. de 2025
My third stay at this location and it was perhaps usual. This is why I keep coming back. It's a newly remodeled facility, very clean and the bed is extremely comfortable. I like this location so much better than "higher end" hotels that I have tried.
Shyla
Shyla, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
14 de jun. de 2025
Great Hotel
Sherale
Sherale, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
10 de jun. de 2025
Clean hotel friendly staff.
Jaime
Jaime, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
9 de jun. de 2025
Hotel room was clean, not in the best area. Someone got in my gas tank and took the cap.
Jess
Jess, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
9 de jun. de 2025
Savin
Savin, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
5 de jun. de 2025
This was the first hotel we stayed at during our trip. We loved it. Went to another hotel (wanted a jacuzzi, sadly not avaliable at this location) we left that hotel the next day and came right back here! Service was great, hotel was clean and up to date. Felt safe and comfortable. Shower was spacious and bed was comfortable. We are planning another trip and will be staying here again! Only wishes was that there was a room with a jacuzzi and/or a hot tub as well as a bigger pool. Still very much enjoyed our stay and happy to book again!
Marcel
Marcel, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
1 de jun. de 2025
Anthony
Anthony, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
28 de mai. de 2025
My jacket was stolen by hotel staff, and Mari and Victoria are complicit. They rushed to dismiss my concerns and made no real effort to retrieve it. Then they lied, claiming they never saw it in the room. They are thieves.