Hotel Palazzo Giovanelli e Gran Canal

O hotel era bem localizado bem no grand canal e tinha a conveniência de atracadouro próprio, o que é ótimo em Veneza. Os serviços do hotel era muito bons e os funcionários extremamente prestativos, só tendo a elogiar nesse ponto. Café da manhã apenas razoável. O ponto negativo foi realmente o quarto do hotel, que era simplesmente minúsculo, não aparentando ter nunca os 19m prometidos. Pela experiência larga de hotel que tenho, aquele quarto não tinha mais que uns 14m, além de um banheiro com box que mal cabia uma pessoa. Para entrar as malas no quarto em pé tive que empurrar a cama e encostar na parede, senão não conseguiria por as malas nem fechadas. Além disso foi nos dado um quarto num anexo acessível por escada que tivemos que subir e descer com duas malas de 32kg. Nada agradável. É um hotel razoável , mas que não vale nunca o preço cobrado, extremamente alto, apesar que era reveillon, onde os precos são mesmo estratosféricos. Se custasse menos, não é ruim, mas não pretendo voltar.

Good service and nice views from every room. Breakfast was your basic spread, but the croissants were amazing!

Awful service. Attitude of no help. Yelling at a family who wanted WiFi. Wouldn’t help us with a phone call. Felt like they were doing us a favor to be there. All for the highest priced hotel of our trip. Lovely building, good location. Very uncomfortable beds.

beautiful hotel. great location, water taxi right around the corner.

All I can say, is that when you book as a couple, you run the great potential of being moved to a "sister" hotel, due to unexpected (and unbelievable) "unfortunate water damage" to your previously guaranteed booked room. It was obvious to us that we were being relocated in order to accommodate a larger group, who were to occupy several rooms. The little guy finishes last. We were denied a chance to visually see the alleged water-damaged room, and had no recourse, but to accept the alternative offered. Who needs to drag luggage around Venice on a Friday afternoon, seeking another hotel? We specifically selected this hotel due to its proximity to the Alla Laguna San Stae station, hoping not to have to transport luggage for any unnecessarily long distances, since we are both senior citizens. We were moved to a hotel two water bus stops away, to a less desirable area of Venice, close to the bus station. And during the transfer, the hotel representatives, Davide and his colleague had us enter through the exit portal to enter the boat without paying for the transfer. Although the room in the sister hotel was rather grand, we needed to get up earlier in order to be moved back to the San Stae station on the morning of our departure, causing us to be deprived of a relaxing breakfast. Booking this hotel is a gamble.