4/10 - Razoável
23 de mar. de 2026
Valet staff very kind, front desk staff not very informative about the property nor very friendly (some were but some also seemed to be “bothered” by providing information. We had an issue with our mini bar being frozen shut and were unable to open it. It took atleast 2 hours for someone to come fix it. We were also told we would not have to pay for 3 of our nights of valet due to a device error and we had tried to pay 3 times previously, and then were charged $131.70 for parking after being told it was on the hotel and not to worry about it. We were also charged for our destination fee, which was supposed to have been waived due to the issues we had with the minibar in our room. Valet parking seemed very unorganized, however staff was very kind and did a great job. Rooftop restaurant, COA, was good; however seemed unpleased that my husband and I didn’t have a reservation. If a reservation is needed, front desk staff should provide that info. Hotel in general was clean and had a cool vibe, just mostly not as pleased with some staff compared to other hotels in the area. Overall not a bad stay but wouldn’t stay again. Once again I’d like to thank valet staff for being the most friendly and eager to help compared to other staff.
Malachi
Malachi, viagem de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
