Hotel Ratnawali

This hotel is overpriced for the quality you receive. On my first night I was placed in an expensive room that had two problems: 1) the bed had only one under sheet, which meant that my feet were directly in contact with the mattress, which itself was soiled; 2) an electric current could be felt from the metal fixtures in the shower, which is very dangerous. The following morning I asked to be moved to a different room. This room also had problems, the main one being that the heater did not work in the room. When I mentioned this to the front desk clerk I was told that it was a cold year in India. I replied that I had lived and traveled extensively in India for more than five years, that this year (2016-2017) was not colder than any other I had experienced, and that for the price I was paying for the room it should have a functioning heater. On a good note, for other travelers considering this hotel, there is a moderately good vegetarian restaurant in the hotel and the breakfast selection is adequate. The staff at the hotel are also very friendly. My primary complaint is that the hotel is overpriced and that the heater in the room should function, which it did not.