For me, hotels are for changing clothes and sleeping, but I do expect some basics. I've never left less than four stars for a hotel review and the only reason I gave it three stars was due to the excellent receptionists and other staff that worked with me.
Cons: In a nutshell, this was not a 4 1/2 star hotel. At best, it's a two. I stayed in two different rooms for my two night stay. They were both equipped with a full and twin bed. No Queen. The internet coverage came in and out in both rooms and 4-star amenities such as an iron, a microwave, cofee pot and even facial tissue were all missing. The hot water for the sinks in both rooms was turned off. The first room I stayed in was dusty with cobwebs and the room I stayed in on my second night had plumbing issues and the toilet erupted spilling water on the floor, several times. The sink was also not bolted to the wall correctly and shifted at the slightest touch.
Pros: The staff was wonderful and friendly and it was a quick walk to the beach and the sea taxi port. There are restaurants galore nearby, and you can really explore a good portion of San Pedro on foot, or rent a golf cart and go to Secret Beach and beyond. My time in San Pedro was great, but my hotel did not live up to even my lowest expectations.