6/10 - Bom
22 de dez. de 2025
- [ ] A little disappointing. Super busy on arrival which is expected for a Sunday before Christmas. Check in was fine, once you got someone’s attention. Room was nice. Spacious and well appointed. But for dinner, no one knew where our booking was for, no one came to tend to us so we moved tables. Twice. Ordered at the bar and mains were lovely. Hot and quick to come. We then waited over 45 minutes for (terrible) deserts (which was an un set chocolate mousse which was more like a flat, gritty angel delight, and a ‘Christmas pudding’ splodge the shape of a sausage roll with the texture of jam). By this time the place was empty. Seemed there wasn’t enough staff to cover the many areas of service. And if there was, they weren’t organised at all. Rather cheeky when 10% is automatically added to the bill for service! Sad as the place is lovely, busy, very dog friendly and the food was great. May just be bad timing, as it was the busiest place by far in the town centre. Plus, it was a completely different story thw next morning, with attentive, friendly service, good food and a lovely atmosphere.
Hanna
Hanna, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
