6/10
Spent five nights here.
Nicely renovated, good use of space with the sleeping loft above the toilet and kitchen.
When arriving we hadn't gotten any information on how to enter the building. Guessing the email hadn't been forwarded, but the customer service was swift in sending us the information. Sketchy entrance as other has mentioned, with limited light and smelly recycling bins in the entrance.
When we got the the room we immediately noticed that towels were missing. Spoke with the customer service AI, which later turned into an actual service member, who would forward our request to the cleaning staff. Nothing did however show up during our stay.
Also experienced the first proper summer days with temperatures above 30C. That's when we noticed the AC didn't work. Spoke with the AI again, and then a service member who sent us a maintenance technician which was promising.
Sadly he entered and immediately stated that he was in no way able to help us fix the AC and promptly left. Told us he'd be in contact with customer service but we didn't hear anything, and that left us disappointed since the previous encounter we had with them.
Nice place, close to a lot of things in the town, but we have mixed emotions after this trip. Enjoyed the place but wouldn't recommend it due to the issues we had.
Johan
Viagem de 4 diárias