Michelangelo Grand Hotel Prague

Hotel says its 5*, but in reality had 4*service. I expected more choice for bfast and better quality. Location of the hotel is excellent - right in the middle of the city and walkable to main attractions. Metro & tram lines, supermarket, coffee places, restaurants, shopping centre in front of the hotel. Room has an Nespresso coffee maker but size of the room is pretty small. I stayed in 4* hotels and rooms were much bigger. Overall hotel and room is clean and service is great. ATM inside of the hotel. I would recommend to stay in a hotel. Area pretty safe to walk at night.

We stayed in room 504 which the room was hidden and apart from the rest of the rooms. The bed was very hard and uncomfortable. The hotel didn’t have a parking lot which that was one of the reason why we choose it, we had to park about 7 minutes away from the hotel and had to pay 20 euros per night. The staff was great and the breakfast buffet.

Loved this Hotel. Spotlessly clean. Lovely friendly receptionists. Beautiful room with fantastic air on, robes, slippers, coffee machine etc. Lovely breakfast. Excellent location, everything on the doorstep. Will definitely return.

We stayed for 5 nights in a standard double room on the 1st floor. The room was spacious enough for two people and equipped with a big comfy bed, TV (around 40 channels, primarily news), Nespresso coffee maker, minibar, small coffee table, and a small bathtub in the bathroom. We liked the design of the room and the bathroom. We heard other guests a few times, but it didn’t bother us that much. Room cleaning lacked a bit - missing hand soap, used wet towels on the floor were not replaced, long black hair on the floor (not from us). Overall, cleanliness was good. Wifi connection in our room was unstable and sometimes we had to use our own mobile data. That really annoyed us and it needs to be improved. Buffett breakfast was good but we would have preferred more fresh vegetable, fruit, and simple options for vegans. Some bakery products were stale and didn’t look very fresh. One day there was coconut milk, another they didn’t have it. So, quite inconsistent quality and we would expect something better at a 5-star hotel. There were Nespresso coffee makers in the breakfast room but only one type of coffee capsules. They could have offered at least 3 different kinds of coffee capsules to increase the variety. There was no breakfast manager to talk to and nobody to welcome guests for breakfast. There’s no gym nor spa at the hotel. The hotel’s location is great. We liked the receptionist on the day of our check-in. Overall, it’s a good 4-star hotel, but not 5-star.

Clean, spacious hotel. Great breakfast. Friendly staff, fantastic bar.

Hotel was excellent, very clean, staff very helpful and kind. gave me chocolates for my birthday very thoughtful. Excellent choice of breakfast, although hot food went cold very quickly. location to sights was very close and easy to find. overall stay in Prague was excellent.

excellent location for everything, very quiet, very good breakfast

The interior design was unusual in the lobby and the rooms where we'll laid out. Although after initial confusion though the booking system we was greeted by a lovely transfer Chauffeur who took us door to door. However, early check-in was not registered and we was given another room, also we had to request multiple times for a transfer back to the airport and it was with a different local company not the actual hotel, unsure what happened initially but two very different experiences for the same price. Breakfast was lovely but changed some days without warning and felt like a rush to a table as soon as one became available but once you sat down the food was beautiful. I would definetly come here again now I know why to expect would maybe try another transfer company and maybe try something new

We liked very much the strategic location. However, we did not like breakfast, everything was exposed with few spoons to serve and considering the covid19 virus and flus it is not the best. We had a little incident our second day because cleaning ladies only did our beds but not our bathroom. However, this was solved very fast and the next day everything was very good.

An amazing stay with exceptional customer service. Offered prosecco upon arrival, nothing was too much trouble. Would definitely recommend!