Extremely Disappointing Stay ā Not Worth Even the Budget Price
I rarely leave negative reviews, but this experience was unacceptable. The room lacked basic amenitiesāno utensils, no working bedside lights, and the TV didnāt function. When I approached the front desk for help, no one was there. I eventually found a staff member outside who promised to send someone with silverware, but after waiting 30 minutes, nothing arrived. The room phone didnāt work, so I called from my mobile,
only to be told rudely to come get it myself. When I reminded him of his earlier promise, he snapped, āThis is not a restaurant.ā
The staffās attitude was shockingly rude and dismissive throughout. I understand this is a budget hotel, but basic hospitality and functioning amenities are not optional. This was one of the worst hotel experiences Iāve ever had, and I will be escalating this to Hotels.com and the hotelās management. I do not recommend staying here under any circumstances. LIghts are not working, phone is not working. Weird smell outside room and somewhat in room as well.
It didn't allow me to give a half star.