The hotel was clean & felt very safe. Having the kitchen was a real bonus. I did not think that we would use it much, but we did. You can order grocery delivery from the local Walmart and have your groceries delivered within an hour. There was a young women who worked at the main desk who was incredibly helpful and kind. I regret not getting her name, because her service was exemplary. My only complaint is that the building is not set up for handicapped visitors, but the website claims that it is. If you have mobility issues and do not have someone physically able to open and hold all of the very heavy doors for you, then you are going to have big issues. The doors are not automatic, nor do they have the hardware that keeps them open when pushed all of the way. Also, my average power scooter barely fit in the elevator and it was difficult to reach the buttons. If you are looking for a hotel with a decent sized pool then this is not your place. It is extremely small. The pool does have a handicap lift though. Except for the inability to use the doors on my own, I liked everything else about the hotel. Also, the coffee down stairs was really good. The machine actually grinds your beans with each cup. The full size refrigerator also has an ice maker which was great for preparing our water bottles for Disney. The only reason that i would not stay again is due to not being able to utilize any of the doors in the building on my own.