4/10 - Razoável
30 de jul. de 2025
A disappointing stay.
We had a disappointing stay at OYO New Inn recently. We had booked the 2 family rooms and told these would be suitable for 4 adults (I had spoken to management multiple times before booking who confirmed this).
Upon check-in we were told the rooms were only for 2 adults and 2 children and the beds weren't suitable for adults. There was no apology just confrontation and abruptness. We were then 'allowed' to stay in the family rooms and these were very disappointing. The rooms were unclean, one of the rooms had the soap open and litter in the rooms. The surfaces were also dirty. Not to mention the main light in one of the bedrooms and along the corridor wasnt working.
The beds were extremely uncomfortable. We removed the mattress from the top bunk to sleep on the floor and there were no springs in the mattress, it was comfier sleeping on the hard floor.
The noise was something else, loud music and noise from the bar below which seemed to go on until early hours!
It was an overall disappointing experience and I wouldnt stay again.
The location and surrounding area was lovely and very handy for the Yorkshire Three Peaks, which is what we did the following day, just a shame we set off after a terrible sleep/stay.
Rachel
Rachel, viagem com amigos de 1 diária
Avaliação de hóspede verificada da Hoteis.com
