Avaliação verificada
2/10 - Insatisfatório
Vincent
3 de jul. de 2025
We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received suggested that everything was organized, and when looking into the details, we also had to register on another platform to complete the booking.