10/10 - Excepcional
23 de abr. de 2025
Exceptio
I’ve stayed at many fine hotels, but this stay at The Emory was a customer experience which just stood out in it’s excellence. Thus, while I normally refrain from writing reviews, the Emory team deserves one. The hotel is superb as to design and food. But what is difficult catch without experiencing it yourself is the service. From the first encounter at arrival to the last greeting at our departure, one could sense the exceptional service culture within the team. Everyone were committed to make you as a guest to feel special. It was not just remarkable individuals, but the team as a whole, which also means your excellent experience is likely to be consistent.
We came over to celebrate my wife’s special day and when the Emory team got to know this they went all the possible extra miles to make that day truly special for her and one could see the pride they took in doing this.
The hotel, the rooms and the food is great, but the extraordinary service you have to experience yourself. Thank you team Emory for making my wife’s special day one to remember!
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