Comfort Suites Nashville

We came in late and i had called earlier in the week to let the front desk know. When we got to the hotel, the man at the front desk said there were no rooms available. I said no, i had a reservation. He put my name in the computer but nothing came up. I showed him my reservation confirmarion on my phone and then hw found my name BUT he said i had already checked in. I said no, we jusr got here. This is the first time we've been here. He said no, u already checked in and that i was in room 312. This went on for about 10 - 15 minutes. His lack of speaking/understanding English didn't help. He finally called the room twice with no answer either time. He then went upstairs to the room and said no one was in there. It took at least 20 minutes for us to get checked in and was VERY upsetting when we had been driving most of the night to get there.

Clean room and great host!

Very good overall but too pricey and parking was in a municipal garage for an extra $8 fee. Was concerned about leaving belongings in our car overnight but we did not encounter any problem.

The people who there are very nice.