Disaster. Stay away.
They have spent a lot of money and efforts on fancy things but some basic needs are overlooked and unmet.
Room: Outside temp was 10-12 degrees as we visited in December and inside the room it was 27 degrees, we could not sleep. We had to change rooms at 4 am. The new room was 17 degrees. So basically the AC/heat system does not work. A lot of space was wasted due to poor interior design, we had the microwave/fridge in the middle of the room which made it look smaller. The lighting was very weird, either too bright or nothing. The bed kept creaking with a simple toss or turn, very uncomfortable.
Bathroom: The bathroom is extremely slippery with extra smooth tiles which is a safety hazard and the shower is not covered completely which allows water to overflow in the rest of the bathroom and the soap stand is so close that it’s inconvenient and can cause injury. There is no conditioner, only shampoo(but this is across most hotels in Spain)
Amenities: The amenities are good but the time restrictions are not. Gym is open 24 hours, hot tub-sauna is from 11 am to 7 pm, which is a very weird time, if you are a tourist and sightseeing during the day you probably won’t be able to use the spa and hot tub which was disappointing for me.
Location:
Far from airport- cost us 50 euros
Not lively, but this is a known fact if you check location
Good things:
They provided dental kits, robe, slippers and umbrella which is nice.
Staff was nice.
Transit was good