Appartements Hermine

Everything was exceptionally great! Sonja has gone over and beyond and offered early check-in, free room upgrade, kept our luggage longer for late flight. It was clean a very roomy apartments. Highly recommended for everyone visiting Vienna.

Check in was really easy even without a front desk. Owners very responsive to emails. The chocolates and bottle of wine with Christmas card on the table was a really nice welcome gesture. The location of this place was excellent - close to the train but also easy walking distance to the city. There were written instructions for the wifi, in the apartment, which was very helpful. On check out, we needed to store our luggage until late afternoon and a secure locked area in the building was made available for this purpose, which we appreciated hugely. The following issues were disappointing but could be easily fixed with better quality control. Two light bulbs not going, one over the table and one in the kitchen. The toaster didn't work. No instructions for using the washing machine Previous occupants rubbish still in the bathroom bin Dust bunnies behind the bedroom door Sink plug in the bathroom is broken Filter coffee machine was not that clean and there were no papers for it so we couldn't even make a coffee when we got there. (we left our filter papers there for the next guests). The bed linen is thin and shabby with the bottom of the duvet covers not being able to be closed. The pillows are very small and thin. Pretty much all of this could be easily fixed and attention to these details would have made a big difference to my review.

Amazing location to tour Vienna. The entrance to the subway is right outside the front door. Toilet separate from sink and shower is also convenient for families. The updated kitchen had all the needed appliances and cookware

Great location, quiet, clean, easy to find. Eould stay again.

Nice, cozy and clean apartment, close to Vienna city centre, perfect for a family!

Lovely apartment, great location, spacious and clean. The luggage storage service was a big help. Many thanks Sonja.

Great location. Walking distance to the city centre and good public transport nearby. All the facilities in the property are clean. Supermarket 5 minutes walk away

A great location - so close to the underground, which was a great surprise.

We had a very comfortable stay! The apartment was clean and well prepared. Location is great, especially with a subway station entrance literally steps away from the front door! The hostess was very helpful, organized and prompt to respond. The only reason I am giving some scores lower than Excellent is because bed linens seemed worn and ripped in places and blankets were short even for an average height person.

Excellent location. Very clean and spacious! You get timely response when u have questions. Definitely recommended.