2/10
I planned a special trip to Tahoe to propose to my girlfriend and booked the Blue Jay Lodge because of the jacuzzi tub and how nice the room looked online.
When we walked in, I noticed earplugs on both nightstands—didn’t think much of it at the time. Later that night, my girlfriend went to take a bath and found a hair stuck in the jet. I pulled it out—it looked like a pubic hair. Once the tub filled, there were hundreds of small hairs floating in the water, like someone had shaved in it. She immediately refused to get in. On top of that, only 3 of the 6 jets worked.
That night, we were woken up at 5 a.m. by someone pacing in the room above us for an hour. Then came the barking from the dog next door. So now I knew why they provided earplugs. The mattress was also cheap and very uncomfortable.
I contacted the office and explained everything—the dirty tub, barking dogs, loud upstairs neighbors, and poor-quality bed. After checking with the manager, Rob, they allowed me to cancel the next two nights, but refused to refund the first, even though we couldn’t use the tub we paid for. I was told Rob wouldn’t budge and that I should “take what I can get.”
So thanks, Rob, for ruining what was supposed to be a memorable weekend.
I wished i took more pictures but was only able to take 2.
Matthew
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