2/10
Started with the front desk staff. We were 9 minutes before check in time and we were told to “walk around” until the official check in time. When we returned to check in it was a shift change and two staff members took and additional 5 minutes to greet other ignoring us. The next member of staff was so hard to hear or understand. We paid a $50 pet fee and even though our dog was in a crate the cleaning service refused to clean our room. We then were charged a missing items fee because the items we stopped off the bed ourselves was
Matthew
Viagem de 3 diárias