Stay was great! We are a family of 2 adults and 4 kids and there was enough space in our room for a comfortable stay. Hotel is 2 blocks from a main avenue with a lot of dinning options. The hotel doesn't ship luggage, only receives and storages them, however, there's a 7-11 a block from the hotel to ship luggage. Rooms were clean and everything was as expected. The male receptionist who spoke English was so helpful and nice. He gave our kids some boxes with treats and when we checked out, he went out with us, bowed, thanked us, and wished us the best. I really want to recognize the amazing and sincere service he provided. We stayed in 5 places in Japan, and he definitely stood out when it comes to customer service. Overall, we loved staying in this hotel.